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Frequently Asked Questions

Although we can't possibly anticipate every single question that our customers will have, we felt that the following questions might answer some of your questions concerning UNITED Companies and our services. Any additional questions that you might have can be answered over the phone by calling us at (979) 846-8649 or by sending email to info@united-inc.com.

RESIDENTIAL DIVISION:
Do I need to be home while you replace the roof?
Do I need to pay a big deposit?
Do you use nails or staples?
Does UNITED Roofing and Home Improvements accept Credit Card Payments?
How long will it take to install the roof?
My insurance check has my mortgage company on it, What do I do?
What happens if it rains while you're installing my roof?
What types of aluminum products do you offer?
Why should I use UNITED Roofing and Home Improvements?
Will UNITED Roofing and Home Improvements work directly with my insurance company?
Will a dark colored roof raise my A/C bills?
Will you meet my Insurance adjuster?
Will you obtain all the necessary permits?
Will you tear up my yard?
Will you use my favorite brand of shingles?
Your prices are so low! How do I know they are correct?

Do I need to be home while you replace the roof? No. It is noisy and we recommend you make other plans or see a movie, we'll treat!
Do I need to pay a big deposit? No! UNITED Roofing and Home Improvements accepts no money until the job is complete and you are 100% satisfied.
Do you use nails or staples? We install your roof by hand nailing only!
Does UNITED Roofing and Home Improvements accept Credit Card Payments? Yes, UNITED Roofing and Home Improvements accepts the following kinds of credit card payments:

Master Card Logo Visa Logo
Master Card Visa

How long will it take to install the roof? In most cases 1-2 days, depending on the size of the home.
My insurance check has my mortgage company on it, What do I do? Either yourself or UNITED Roofing and Home Improvements will have to contact your mortgage company to have the check endorsed. Most mortgage companies will have a quick turnaround if they know the check is being sent.
What happens if it rains while you're installing my roof? We watch the weather very closely, we only tear off sections at a time and then reroof, we never tear off with a chance of rain in the forecast. When we leave at night, your roof is completely water tight.
What types of aluminum products do you offer? We install patio covers, carports and seamless gutters.
Why should I use UNITED Roofing and Home Improvements? Because UNITED Roofing and Home Improvements is big enough to do your job well and small enough to care about your family, your property and your complete satisfaction!
Will UNITED Roofing and Home Improvements work directly with my insurance company? Yes, all the way from meeting your adjuster to invoicing them when the job is complete.
Will a dark colored roof raise my A/C bills? No. As far as heat transfer inside the home, the color of the roof makes no significant difference, as the most popular shingle colors are wood tones.
Will you meet my Insurance adjuster? Yes, absolutely. It is not uncommon to meet the adjuster on the roof and go over the storm damage with them.
Will you obtain all the necessary permits? Yes, absolutely.
Will you tear up my yard? Absolutely not! We install your new roof and leave everything else the way we found it!
Will you use my favorite brand of shingles? Yes, of course. The shingle manufacturers are very close to one another in price and quality. If you want a certain brand, we will use it. We have access to everything.
Your prices are so low! How do I know they are correct? Because UNITED Roofing and Home Improvements uses a computerized analysis of your roof area for the most economical purchase of material and maximum efficiency.


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